Changes are happening in the enterprise on a daily basis that can either push a company forward or leave it lagging behind the competition. In some cases, changes force a company to evolve, with effective results. When it comes to communications, trends in the global marketplace are the catalyst pushing such changes. Voice over Internet Protocol (VoIP) continues to drive change on its own and the latest trends in this space are worth consideration.
Mobility continues to play a role. When evaluating communications technology, it’s easy to set different channels into their own strategy without determining how best they can work together. VoIP and mobility are not separate channels. Instead, people today are using mobile VoIP to the extent that users are expected to reach one billion by the end of 2017. VoIP continues to evolve so as to better integrate and synchronize with mobile devices and 5G is on the horizon, pushing continued innovations.
Security will always be top of mind. Technology continues to be a key area where security is a concern. Networks already have so many vulnerable points, and VoIP introduces another possibility where hackers can find a way in. Fortunately, service providers in the VoIP space continue to scale security measures already built into their platforms. This provides a great visual as to how breaches are being prevented and how technology can be used to accomplish key goals.
5G and integration will set the pace. Like previous generations, 5G will set a new stage for VoIP. The next generation is expected to facilitate higher transfer speeds, stable streaming, and higher resolution in videos and imagery. At the same time, call quality, packet loss problems, and disconnects will significantly decrease. Proprietary systems without integration capabilities are losing ground as APIs (application programming interfaces) open the door to seamless operations across the enterprise. Key integrations allow for the optimization and simplification of operations.
The Internet of Things changes the dynamic. While enterprises will continue to demand unification in all communications (and create significant revenue streams for service providers able to meet their needs), connectivity to machines is significant for all players. The enterprise will be able to re-align the use of manpower, allowing for connectivity in areas that weren’t possible in the past. Smart offices will set the stage and continued innovations will create new potential for efficiency.
No matter what your particular industry is doing, the reality is that communications technology and trends in VoIP are paving the way for evolution. Such changes could mean better operations, increased efficiencies, a distinct competitive advantage, and so much more. To get a better idea of where you need to start, contact Cloud Source. We have the expertise to help you connect your cloud solutions in ways that help you leverage key VoIP trends for better outcomes. To get started on the conversation, contact us today.