The threats to your data are ramping up as cybercriminals continue to invent new ways of gaining access to systems. Disaster recovery strategies have never been more important than they are now.
It’s not just hackers that you have to worry about. It’s also natural disasters and basic human error that lead to data being compromised. This makes having a disaster recovery strategy key for every organization. Yet about one-third of businesses don’t even have a strategy in place. Given our reliance on all things digital and the threats that make headlines every week, it’s astounding that so many organizations are putting themselves in a position of high risk.
What we know now is that when data is compromised, it’s not just an emergency situation for the IT department. The impact is felt throughout the organization and will affect the customer experience, as well. Without access to rich systems of complete customer information, it’s much more difficult to be efficient and maintain a competitive advantage.
The smart approach to developing a disaster recovery plan is to get key employees from throughout the organization to be part of the strategy team. When people from different departments are involved, they are able to account for things only they know about, which will benefit the overall organization as every possibility is then accounted for.
The disaster recovery plan should include “small” things, like what happens if the internet or phones go down. It also must include “big” things, like what happens in the event that customer data is stolen. All members of the staff need to be aware of what’s in the plan and exactly what steps need to be taken in the event of power failure, natural disaster, etc.
When you have a list of items laid out in your strategy, communicating what needs to be done is easier. Furthermore, a checklist makes the complex processes less complex.
Practice makes perfect, so if you really want to be prepared for the worst, schedule regular scenarios that test your employees. Staging these drills also helps you pin down areas of your strategy that need improvement.
At Cloud Source, we’ve established a cloud-based communications solution for our clients, and safety is among our top priorities. If disaster recovery is on your mind, contact us to find out how we’re able to keep our clients safe, secure, and continuously connected.